Mr Erickson is an approved Senior Consultant at Appleton Greene & Co and he has experience in management, human resources and production. He has achieved a Master in Business Human Resource Management and a Bachelor of Science in Electrical Engineering. He has industry experience within the following sectors: Construction; Consultancy; Consumer Goods; Food & Beverage and Manufacturing. He has had commercial experience within the following countries: United States of America and Canada, or more specifically within the following cities: Minneapolis MN; Kansas City MO; Denver CO Salt Lake City UT and Edmonton AB. His personal achievements include: grew $12M business to $40M; implemented financial management control processes; trained founder to be CEO; reorganized operating departments improving throughput and established performance improvement processes. His service skills incorporate: business strategy; organizational development; business systems; leadership development and financial management. Appleton Greene & Co
Appleton Greene & Co – For more information about Mr. Erickson’s Business Optimization service, or to place a service order, please: CLICK HERE.
Appleton Greene & Co – Testimonials
Filmtec Corporation
”We brought Mr. Erickson in as a consultant to help us improve our operations during the early transition right after The Dow Chemical Company bought us. He quickly showed us his capabilities as he worked across multi-functional departments. He brought cohesiveness and a level of knowledge and expertise that were missing in the organization. Dow hired him full time after six months and made him Site Manager. He was an active part of the business management team which consisted of sales, marketing, and finance managers of Dow. This team was responsible for running and growing the business. He assimilated well into the team. He was an instrumental part of the team in improving our business capacity that helped the company grow by over 300% in less than five years. He interacted well with all levels of personnel, from Dow executives to the people on the floor. We appreciate all he did to help us make the purchase of FilmTec the success it was.”Appleton Greene & Co
Stormwater Risk Management, Inc.
”Mr. Erickson has helped our company immensely over the last year. He helped me step back from the daily grind of just running our business to define realistic strategies to grow our business. He first focused on the fundamentals of our business operations, such as cash management, sales, and financial goal-setting. Our foundation was not as solid as I thought it was and our weaknesses were keeping us from reaching our full potential. Steve’s persistent focus finally opened my eyes to how important mastering these fundamentals is to growing the business I want to have. One year later, we are on course for achieving our goals for growth in sales and profits by more than our 35% target. More importantly, I have regained my enthusiasm for running the business and feel like I am in control of our future. With respect to a return on our investment, he definitely exceeded my expectations.”Appleton Greene & Co
Bross Construction Company
” We are pleased with the results we see from Mr. Erickson’s efforts. He quickly understood our specific needs and worked diligently around our schedule and business requirements in a time effective manner. He helped us see areas where we needed improvement. He has provided coaching and has been instrumental in implementing changes in the way we manage our business. These changes are helping us improve upon our historical successes.”Appleton Greene & Co
International Sports Turf Research Center
”The procedures that Mr. Erickson helped us implement starting about 2 years ago have allowed us to look at our company in a much more business-like manner. I am a marketing person and just assumed that by increasing sales 10 to 12% each year that our profits would increase incrementally as well. I was wrong in assuming that increased sales related to increased income, in fact the reverse happened in our case. He warned me that this might happen. With procedures that we installed at his suggestion and guidance we were able to reverse this negative trend and are now on track to have our best year ever. I thank him again for all that he has done for me and my staff and look forward to an ongoing relationship.” Appleton Greene & Co
General Mills, Inc.
”Mr. Erickson served as Electrical Process Engineer in the Packaged Foods Operating Division corporate office and then as Electrical Construction Superintendent, Project Engineer, Sr. Production Supervisor, and Maintenance Manager at our Cedar Rapids, IA in the plant. He joined General Mills as his second job a year or two out of college. His major accomplishment was running the electrical construction part of a fast track expansion and then managing the installation of a new product production line within that expansion. His maturity at a young age and his ability to oversee up to 80 construction workers significantly contributed to completing the project on budget and three months ahead of schedule. This allowed General Mills to launch its new product nationally ahead of earlier projections.” Appleton Greene & Co
More detailed achievements, references and testimonials are confidentially available to clients upon request.
Appleton Greene & Co – For more information about Mr. Erickson’s Business Optimization service, or to place a service order, please: CLICK HERE.
Mr Chopra is an approved Senior Consultant at Appleton Greene and he has experience in management, finance and globalization. He has achieved a Bachelor of Commerce, is a Fellow Chartered Accountant and is an alumnus of Harvard Business School. He has industry experience within the following sectors: Banking & Financial Services; Consultancy; Energy; Manufacturing and Accountancy. He has had commercial experience within the following countries: India; United States of America; United Kingdom and Singapore, or more specifically within the following cities: New Delhi; New York NY; San Francisco CA; London and Singapore. His personal achievements include: NYSE listing for Azure Power – USD 136 mil; reduction of supply chain costs by over 20% – USD 40 mil; scaled operations by 20X in under 4 years; Global Finance Change Program at HSBC – re-engineering of global processes – 15% efficiency, rolled out a global GL and rated as top 100 finance leaders for 5 years running at HSBC. His service skills incorporate: change management; project management; internal controls & audits and business strategy. Appleton Greene & Co
Appleton Greene & Co – For more information about Mr. Chopra’s Change Strategy service, or to place a service order, please: CLICK HERE.
Azure Power
“Mr. Chopra delivered an overall savings of over US40 mio by aggregating items to be procured, entering into strategic contracts using economies of scale. The entire supply chain process for solar industry in India is now modelled around demand aggregation both for material and key services driving significant cost savings for developers.” Appleton Greene & Co
HSBC
“Mr. Chopra was a part of the Global Change Management Team which delivered a new Finance Centre of Excellence by aggregating and migrating similar global processes under one roof. Processes were then re-engineered thereby delivering a two tier savings, first around labor arbitrage and other by making the processes more efficient – overall saving of approximately 15% was delivered.”Appleton Greene & Co
More detailed achievements, references and testimonials are confidentially available to clients upon request.
Appleton Greene & Co – For more information about Mr. Chopra’s Change Strategy service, or to place a service order, please: CLICK HERE.
Ms Roberts is an approved Executive Consultant at Appleton Greene and she has experience in management, marketing and globalization. She has achieved a Master of Science Degree in Strategic Planning and a Master of Arts in Journalism. She has industry experience within the following sectors: Government; Healthcare; Non-Profit & Charities; Media & Marketing and Manufacturing. She has had commercial experience within the following countries: United States of America, or more specifically within the following cities: Jacksonville FL; Washington DC; Atlanta GA; Charlotte NC and San Antonio TX. Her personal achievements include: created strategic communications plans; managed crisis situations and communications; facilitated leadership development; facilitated team building and created and managed marketing plans. Her service skills incorporate: strategic communications; brand marketing; crisis management; leadership development and risk assessment. Appleton Greene & Co
Appleton Greene & Co – For more information about Ms. Robert’s Crisis Management service, or to place a service order, please: CLICK HERE.
Multi-National Corps-Iraq
”Ms. Roberts created a multi-level plan that allowed the organization to seamlessly and expertly navigate four concurrent Law of Armed Conflict investigations, reporting the facts, investigation status, findings, and actions taken to the public, national and international media, the Department of Defense, U.S. Government and Congressional leaders, Iraqi government officials, and Iraqi family members of the victims.” Appleton Greene & Co
United States Army
”Ms. Roberts was instrumental in developing a plan for examining law enforcement operations; substance abuse testing, reporting and treatment; medical operations and treatment; mental health counseling and treatment; and unit policies and procedures to help the Army develop action plans for identifying, treating and monitoring soldiers with Post-Traumatic Stress Disorder (PTSD) and Traumatic Brain Injury (TBI) and creating new suicide prevention policies and procedures.”Appleton Greene & Co
Wounded Warrior Project
”Ms. Roberts built a team from across the organization and guided them in identifying operational risks at all levels, developing mitigation strategies, and writing a Crisis Action Plan to deal with potential adverse scenarios. Her work was instrumental in helping the organization weather a recent scandal related to its fundraising and spending practices.”Appleton Greene & Co
Lutron Electronics
”Ms. Roberts was instrumental in helping us develop a marketing program for our first time marketing directly to consumers to launch a new product. She helped define the audience personas, develop key brand messaging, create a social media content calendar, and develop consumer surveys. Additionally, she created a drip communications campaign for newly registered users of the product that included a welcome letter, survey, monthly newsletter, and special announcements. Her efforts have resulted in a 130% increase in sales and quality engagement with our customers.”Appleton Greene & Co
U.S. Pacific Command
” Ms. Roberts was the driving force that created our Strategic Communication Office from scratch, developing the processes and procedures and educating the command. Her efforts ensured key communications to allies in the Pacific had all words and images aligned with the desired messaging. She played an integral role in securing Chinese acceptance of aid for the first time in this command’s history. Her work enabled the command to project a powerful, yet helpful presence within the Pacific Rim Theater to assist and train our allies in keeping the area secure from regional threats.”Appleton Greene & Co
More detailed achievements, references and testimonials are confidentially available to clients upon request.
Appleton Greene & Co – For more information about Ms. Robert’s Crisis Management service, or to place a service order, please: CLICK HERE.
Dr Bhalla is an approved Senior Consultant at Appleton Greene and he has experience in marketing, customer service and globalization. He has achieved a Doctor of Philosophy, a Master of Business Administration and a Bachelor of Arts (Hons). He has industry experience within the following sectors: Technology; Digital; Banking & Financial Services; Consumer Goods and Healthcare. He has had commercial experience within the following countries: United States of America; India; Singapore and South Africa, or more specifically within the following cities: Washington DC; New York NY; Gurgaon; Singapore and Johannesburg. His personal achievements include: championing human-centric leadership; digital transformation of customer experience; delivering action-oriented corporate training; implementing product and service innovation and leading high-performance global teams. His service skills incorporate: human-centric leadership; digital transformation; customer experience; corporate training and product innovation. Appleton Greene & Co
Appleton Greene & Co – For more information about Dr. Bhalla’s Customer Experience service, or to place a service order, please: CLICK HERE.
Testimonials
Deloitte
“Dr. Bhalla designed and delivered two sessions on Leadership (Trusted Business Advisor) for our senior managers through his association with ISB. Senior Managers at Deloitte play a pivotal role in the organizational strategy, direction, and success. They form the leadership pipeline and are future Partners and Directors of the firm. Given their significant role and responsibility, their development is a strategic and critical function in the firm. Dr. Bhalla was extremely professional and easy to work with during the design and delivery of these programs. He took time to understand our context and needs in detail. This time spent upfront helped him design a very focused program for our senior managers. The program delivery was very interactive and highly effective. Dr. Bhalla was able to connect with all participants through his delivery style and relevant content. The post program survey was a testament to the program effectiveness with most participants agreeing that it will have a positive impact on their work.”Appleton Greene & Co
Citi
“I had the pleasure of participating in two of Dr. Bhalla’s courses – Marketing Strategy and Customer Experience – for my online MBA program at the University of Maryland’s Robert H. Smith School of Business. In both courses, Dr. Bhalla successfully managed to cover a large amount of content in a very short time, especially for the Customer Experience course, which was only 5 weeks long. Dr. Bhalla ‘s passion in Customer Experience Marketing is evident in the way that he teaches. The sessions are engaging and interactive; there is no passive learning in Dr. Bhalla ‘s classes and programs. Dr. Bhalla often says that in order to understand the material, it is not enough to simply read it, one must wrestle with it to see the content in new ways and fully understand it. We did this through creative group projects, where Dr. Bhalla challenged us to apply course concepts to contemporary and relevant scenarios. Purposefully, Dr. Bhalla encourages each group to develop their own unique customer experience solutions so we can learn from each other. As a result of this action-based learning, I find the course concepts have been ingrained in my mind, and I frequently call upon the critical client-centric tools and frameworks that Dr. Bhalla taught me.”Appleton Greene & Co
Capital One
“Dr. Bhalla invests time in open listening and observation, and quickly absorbs critical information and details. Once having formed thoughts and opinions, Dr. Bhalla is a thoroughly engaging communicator, whether addressing a large group or an individual. He effectively shares his ideas and recommendations with a personalized and customized approach that is always on target, leaving a listener inspired! A few examples follow. By leveraging Dr. Bhalla’s professional expertise at integrating qualitative and quantitative data into insightful findings, I was able to bring added value to my larger team. This greatly benefited my organization from a business perspective, and allowed me to grow personally. Dr. Bhalla also worked effectively with senior leadership, and staff at all levels, to collaborate and advise on effective solutions to problem issues as an internal advisor. His sought-after counsel was a key input in organizational decisions.”Appleton Greene & Co
JLL
“I had the wonderful opportunity to meet and get to know Dr. Bhalla as a professor during a professional leadership program at University of Maryland School of Business. The course was designed as two intense week-long sessions several weeks apart. Dr. Bhalla made such an impression on me during the first session that when impending weather threatened to shorten the program, his module was the one I was truly concerned about missing. Dr. Bhalla’s client-focused curriculum helped me identify major areas of improvement in our current client pursuit efforts, and we have informally expanded new client preparation protocol to continually direct the preparation efforts towards a more prescriptive strategy development customized for each new client opportunity. Another key inspiration for me was Dr. Bhalla’s focus on client experience. Dr. Bhalla had our class explore the buying experience from the client point-of-view and presented practical and applicable processes for mapping the client journey. This is a wonderful exercise to identify where we can simplify the process for our clients. I am currently exploring how we can implement these changes within our firm. I highly recommend Dr. Bhalla’s consulting and training programs. They are insightful, relevant and applicable to the current business climate while presented in a fun, engaging manner that makes everyone eager to learn more, and apply that knowledge.”Appleton Greene & Co
University of Maryland, Robert H. Smith School of Business
“Dr. Bhalla is a leading expert on helping clients and students design, deliver, and innovate compelling and meaningful customer experiences. I have been fortunate to have him teach modules on customer value innovation in several executive education programs offered by the Center for Excellence in Service (CES) here at Smith. Managers in our programs rave about the high quality and relevance of his course content and his vivid, timely examples of how firms innovate to offer continuous value and relevant experiences to their customers. Dr. Bhalla practices what he preaches. He continuously updates his teaching and consulting material to offer the latest information on best practices in customer experience engineering and customer value creation. He receives the highest ratings of any of our consultants and trainers on the practical implications of his content. Perhaps the greatest compliment is that managers leave his sessions planning to take back what they have learned from him to their firms.” Appleton Greene & Co
More detailed achievements, references and testimonials are confidentially available to clients upon request.
Appleton Greene & Co – For more information about Dr. Bhalla’s Customer Experience service, or to place a service order, please: CLICK HERE.
Mr Tanner is an approved Executive Consultant at Appleton Greene and he has experience in marketing, information technology and e-business. He has achieved a Bachelor of Science in Liberal Arts, Business and Arabic Regents and a Diploma in Arabic Language and Middle Eastern Studies. He has industry experience within the following sectors: Technology; Retail; Manufacturing; Internet and Defense. He has had commercial experience within the following countries: United States of America; United Kingdom and United Arab Emirates, or more specifically within the following cities: New York NY; San Francisco CA; San Jose CA; London and Dubai,. His personal achievements include: defined digital strategy; architected data-driven revenue optimization; led marketing and expansion strategy; managed technology enhancements and directed channel partner programs. His service skills incorporate: strategic planning; digital marketing; partner management; team leadership and program management.
Appleton Greene & Co – For more information about Mr. Tanner’s Digital Strategy service, or to place a service order, please: CLICK HERE.
Testimonials
Adobe
”Mr. Tanner is a level-headed business minded professional. He negotiates well for the interests of his company, but also looks for win/win opportunities. In the face of difficulty, Mr. Tanner works hard to maintain positive working relationships with everyone. Companies looking for partner-centric relationship managers and channel professionals would benefit from John’s experience and expertise.” Appleton Greene & Co
” Many potential digital disruptors will underperform and miss their potential because they don’t have a Mr. Tanner on board to help crystalize the vision, align teams around business objectives and achieve the necessary outcome.”Appleton Greene & Co
Acceleration Digital Consulting
”Mr. Tanner has been indispensable in managing our digital consulting channel business, strategic partners and complex team with precision and accuracy. He is highly effective in less structured environments where “outside the box’ approaches and creative solutions are required. His relationship management skills and first-class client handling criteria is a true asset to any company. Having spent more than 2 years working together I have enjoyed my time working closely with Mr. Tanner, and look forward to continuing our working relationship in the future.” Appleton Greene & Co
Wunderman Data
”Mr. Tanner has been brilliant in the way he’s brought diverse stakeholders from our company and our strategic partners to the table to work through competing objectives, resolve commercial friction and scale our mutual business. I have thoroughly enjoyed working with Mr. Tanner and highly recommend him.”Appleton Greene & Co
Shop.com
”Mr. Tanner stands out as someone with great vision, clarity and the uncommon ability to navigate our organization to get things done.”Appleton Greene & Co
More detailed achievements, references and testimonials are confidentially available to clients upon request.
Appleton Greene & Co – For more information about Mr. Tanner’s Digital Strategy service, or to place a service order, please: CLICK HERE.
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